Before your trip

Information and tips before your trip to Stöten.

Reserve as much as you can in advance prior to your arrival. Book lodging, ski passes, ski rentals, and ski lessons on our website or via telephone +46 (0) 280-75 000. You can also reserve linens and cleaning service.

Optional services

Prices for optional services such as cleaning can be found here.

Age requirements

At least two people in every unit should be 20 years old or older. One of them should have their name on the reservation and is considered responsible for the booking. If there are not two people who are least 20 years old we require a damage deposit of 1000 SEK per person. The rule does not apply to single parents with children.

If you are under 18 and traveling without a guardian we require you send us written proof of your guardian’s consent to the trip. We require written proof of consent be submitted to us prior to payment. Click here to download the form.

‘Moving’ days

Wednesdays, Thursdays, Saturdays, and Sundays are days when guests move in and out of their lodging, except for special weeks over Christmas and New Year.

Payment

When booking 60 days or more in advance

If you book earlier than 60 days in advance there is a registration fee of 500 SEK plus fees for any cancelation insurance. The registration fee must be paid within 10 days upon receiving a booking confirmation from us. This fee is later deducted from your lodging rental fee. The remaining lodging rental fee should be paid at the latest 60 days prior to the agreed arrival date. Other options such as linens, ski school, ski passes, etc. must be paid 30 days prior to arrival.

When booking less than 60 days prior to arrival

The entire lodging rental fee must be paid immediately

When booking less than 30 days prior to arrival

The entire lodging rental fee must be paid immediately

What happens if I don’t pay on time?

If you don’t pay the registration fee in time we reserve the right to cancel your booking. No payment reminder will be sent. If you pay your registration fee but forget to pay the remainder of your lodging rental fee on time, you will receive a payment reminder. After that, we consider non-payment as a cancellation from your side, at which point the rules for cancellation apply.

You can find our full terms and conditions for reservations by clicking here.

Check-in times

From 15.00 in Stöten’s main reception area

Stöten Ski Hotel
Stöten Ranch
Varglyans Lyor
Varglyans Våningar
Fjällbyn
Ski Lovers Package

From 16.00 in Stöten’s main reception area

Solhem
Soltorgsbyn
Kronoparken (Snövägen/Snöflingan) 
Nedre Yrsnöbyn
Pistbyn
Nordklint
Varglyans Våningar Renovated

From 15.00 in Stöten Mitt’s reception

Walk past the main reception, directly across Stötentorget and past Vattufjäll. Stöten Mitt is on the right-hand side.

Check-out times

If you clean yourself, check-out time is 11.00
If you order final departure cleaning or it’s included in your booking, check-out time is 10.00
Check-out time for BW Stöten Hotel is 12.00