Lost Items

Lost key or SkiPass - here´s what you do.

If you have lost your SkiPass or the key to your accommodation, we advise you to contact the main reception at Stötentorget as soon as possible. If the key has not been found by the time of departure you will be charged a fine of SEK 500. It is highly recommended to take a photo of your SkiPass where the SkiPass number is visible. In this way, we can more easily help you redeem a new SkiPass. Additionally, to redeem a new SkiPass, a purchase receipt of your lost SkiPass is also required.