Report damage

Do you want to report a damage in your accommodation, follow the instructions below.

Comments on cleaning – what do I do?
If you have comments about the cleaning of your accommodation, you should convey this to us immediately, but no later than 11:00 the day after your arrival. It is important that you do not clean on your own, but give us the chance to correct this. Contact us at +46 280-75 000.

Urgent real estate matter – what do I do?
Do you need urgent help from our janitor? Has the water in your accommodation frozen? Or is the electricity or heating out of order? Contact us directly at +46 280-75 000.

Something is broken – what do I do?
If something is broken in your accommodation, fill out the form below to make a damage report. Once the case has been registered, you will receive a confirmation via email. Please note that the cases are handled in turn.

If you are not at home, can our staff enter the cabin?
Do you have any pets in the cabin?