Lost & Found

Rustic wooden table with lit candle lanterns, glass lantern with candles and small herb pots as decoration.
Dark wood-panelled wall with bed in grey fabric, white bedding, black table lamp on wooden table and green plant in window frame.

Have you forgotten or lost something during your stay with us?

If you are still in Stöten, contact the reception and they will help you. If you have already gone home, please fill in the form below and we will do our best to find your lost property.

If the item is found, you are responsible for the shipping costs and any fees. Prices depend on the size of the parcel, its weight and where it is to be delivered.

Recovered items are kept for one week.

Please note that Stöten in Sälen does not prioritise or take responsibility for lost property.

Black building with signs for reception, ski pass and brasserie, snow-covered ground, road sign with directions and opening to the ski area in the background.
Your stay

Check-in & Check-out

Quick and easy check-in in Stöten

 Dark wood-panelled wall with bed in grey fabric, white bedding, black table lamp on wooden table and green plant in window frame.
Your stay

Service request

If you have comments about your accommodation or want to report a fault, follow the instructions below

 Person snowboarding down snow-covered slope, snow spraying up against clear blue sky
Your stay

Emergency situation

What to do in case of an emergency

 Bright living room with white wood panelling, large windows, fireplace and modern decor.
Your stay

Cleaning and inventory list

Information regarding departure cleaning