Cancellation protection and booking rules
Welcome to book your winter holiday with one of the most generous and secure cancellation policies in ski Sweden. At Stöten i Sälen you can cancel your trip up to 20 days before arrival and get your money back, if you have taken out our cancellation protection at the time of booking at a cost of 495 SEK.
With a valid certificate, you can also cancel your stay less than 20 days before arrival. The cancellation cover applies to both accommodation and additional products such as SkiPass, ski school and ski hire.
Cancellation more than 20 days before arrival
You can cancel your booking by telephone on 0280–75 000 or in writing to privatbokning@stoten.se. You will receive written confirmation of your cancellation. If you cancel your stay more than 20 days before arrival, you do not need to give a specific reason. Stöten in Sälen will retain the cancellation insurance fee (495 SEK) as well as an administration fee of 500 SEK per accommodation.
Cancellation less than 20 days before arrival
You can cancel your booking by telephone on 0280–75 000 or in writing to privatbokning@stoten.se. You will receive a written confirmation of your cancellation. To cancel your stay at less than 20 days before arrival, you will need a valid certificate. Stöten i Sälen will retain the fee for the cancellation protection (495 SEK) as well as a handling fee of 500 SEK per accommodation.
For further information on valid certificates, please see our full booking rules.